Orders will open on Wednesday the 1st of November 2023.
Orders will close on the 17th of December 2023.
Our team members will be able to take your Christmas order using an IPad in store.
You will have to pay in full when you place your order.
If you need to edit your order please call or email customer service on;
- 03 94282471 or
Turkeys and Hams will be available for you to order for Thanksgiving.
Starting November 14th, there will be a 7-day lead time for items from the Christmas collection. Deliveries for the Christmas collection will commence on November the 21st. All deliveries need to be made via the Hagen's website.
You can pick up your orders on these dates:
Saturday 16th & Sunday 14th of December.
Thursday 21st, Friday 22nd, Saturday 23rd, Sunday 24th of December.
The Christmas list delivery dates are:
Saturday 16th & Sunday 17th of December.
Thursday 21st, Friday 22nd and Saturday 23rd of December.
Yes, you can add an item or adjust as long as the product is in stock and it's before orders close off on 17th of December.
Yes, you can remove an item or adjust as long as the product is in stock and it's before orders close off on 17th of December.
Cancellations before the 3rd of December will receive a full refund. Any cancellations after the 3rd of December will receive a 50% refund.
Yes, we can change the pick up date or location as long as it's before orders close.
Yes, this needs to be communicated at least 2 days prior to delivery to ensure that communication is sent to our delivery service correctly.
Yes, we pack all our Christmas orders with Christmas Day in mind.
We typically suggest 200-250 gram per person. You can use our Christmas Planning Tool to help.
If you have any issues with your online orders please contact customer service on:
- 03 94282471 or