Christmas orders open on the 4th of November.

The last day to order online is the 13th of December

Not online. Online orders close 13 December and the store stops taking them after that.

You can still walk in. All six stores carry plenty of stock through to Christmas Eve, so come in and we’ll sort you out. If you want something specific, call the store first and we’ll check it for you. Find them here

Yes you can, you have until the 13th of December to add to your order.

Up until the 1st of December you can cancel your order with 100% store credit or refund. 

From the 2nd of December until the 13th of December you can cancel it with 50% store credit or refund. 

After the 13th of December we do not cancel orders. 

Bentleigh, Beaumaris, Prahran Market, South Melbourne Market, Queen Victoria Market or East Brunswick Village. Pick your store at checkout.

The available days for pick up are the following but are dependent on location and opening hours. 

12th to 14th of December 
20th to 24th of December

If you miss your day Call the store. We’ll hold it where we can, but space in the cool room is tight in December so don’t leave it long.

If you need to pick it up early you must let us know before the 13th of December. We pack orders on a tight schedule so they're as fresh as possible. 

We deliver too all of Melbourne metro and most regional area. Enter in your postcode in the cart to find out if we deliver to your area.

Free over $150 and $20 for anything under

All our deliveries are dropped in a refridgerated vehicle and are packed in a box with insulation and a single ice pack. 

If you're wanting to know how much to order, visit our christmas planning page

At Hagen's we make all of our hams by hand in our Richmond warehouse. Find out here what the difference is between traditional and natural

No. Our hams and turkeys are free range. Our beef, lamb and chicken are Certified Organic. 

Score the fat, stud it if you like, glaze, and into a hot oven around 220°C. Baste every 15 minutes or so until it’s golden.

View our full recipe here

In the packaging, all our hams have use by dates. Once out of the packaging, if you store it correctly our traditional hams should last you around 10 days and our natural hams around 5 days. 

We would recommend not freezing your ham. 

They vary by store. All six are listed on our [Christmas trading hours page].

Yes, all six stores. Hours vary, so check the [trading hours page] before you come.